How to Add URL to Folders

 

ProProfs Knowledge Base offers you the freedom to add URLs to your knowledge base folders.

 

Why do you need it? 

 

Imagine when you want to share multiple knowledge base articles that are in the same folder. You will have to share a link to each page in that folder, but with this simple feature, you can just share the link of the folder instead of sending out individual article links. 

 

Here's how you can get it done: 

 

Step 1: In your ProProfs Knowledge Base account, 

 

  • Navigate to 'Settings' from the dashboard of the already chosen site.
  • Open 'Table of Content.

 

Navigating to Table of Content to enable Link Folder to Page settings

 

Step 2: On this page, 

  • Scroll down and enable the 'Link folder to page' option.
  • Click 'Save' to finalize your changes.

 

Enabling the Folder URL linking

 

Here is an example of a folder URL in the ProProfs Knowledge Base:

 

Go to your chosen site and select any folder.

 

You will see all the help articles in the selected folder listed, also you can see the folder URL in the image below.

 

Folder URL to which you can link

 

Now, instead of copying every page link, you can simply share the URL to the entire folder. 

 

 

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