How to Add Comments & Collaborate With Other Users


Add internal comments in ProProfs Knowledge Base to provide feedback, discuss with teammates, and enhance content quality effortlessly.


Here’s a sample discussion between an editor and a writer via the internal comments feature to describe the acronym GDPR in an article. Quick, hassle-free, and precise. 


Internal Comment Preview


Internal comments help you:


  • Provide feedback by adding inline comments

  • Collaborate & discuss with other users by replying to a comment

  • Improve overall content through specific comments & discussions


To Add an Internal Comment


Step 1: Select the text you want to comment on, right-click on the highlighted part, and choose "Add Comment."


Select the text and click Add Comment icon in the toolbar or right-click and choose Add Comment from the menu


Alternatively, you can select the text and click the "Add Comment button" in the toolbar.


Step 2: In the dialog, type your comment in the text field and click Comment to finish adding your point. You can type “@” to tag another user in your comment. The tagged person will receive an email notification to check & respond.


Add comment in the Comment dialog


Here's what the email notification will look like to the tagged user.


Email Preview of an internal comment by a user


Here’s how the text appears in the editor where a comment is added.


Highlighted text in the editor where the comment is added


That's all about adding comments and collaborating in ProProfs Knowledge Base. If you encounter any issues or have any questions, feel free to contact our support team



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