How to Add, Delete, Expire, Edit, or Copy a Page


In your ProProfs Knowledge Base editor, you can easily add/delete, expire, edit, or copy a page to enhance the qualitative attribute of the help section on your websites and deliver a better user experience.


Multiple-page actions allow you to:


  • Add pages for specific content and delete irrelevant or outdated information.

  • Optimize the page content using the edit option.

  • Save time and effort by copying the same format for pages with similar intent.


Use Case:

XYZ Company successfully launches a comprehensive, easily navigable help center for their new software product. The ProProfs Knowledge Base editor's functionalities for adding, deleting, expiring, editing, and copying pages enable the authors & publishers to efficiently manage the help center content, ensuring it remains accurate, relevant, and useful for users.


In this article, you will learn:


1. How to Add/Delete a Page

2. How to Schedule Articles for Expiration

3. How to Edit a Page

4. How to Copy a Page


How to Add/Delete a Page


For adding a page,


Step 1: Select the folder category where you wish to add a page from the sidebar.


Step 2: Click + New > Page.


add page


Step 3: You can create from scratch or choose a page template.


Create from scratch or choose a template


You can see the page added in the desired folder.


Alternatively, click settings in the folder category and select ‘New Page.’


Add New Page from the Folder Settings


Here is how your page appears in the Table of Contents.


page added


For deleting a page


Step 1: Hover the mouse over the page and click the settings icon on the sidebar.


Step 2: Click ‘Delete.’




Step 3: Confirm to delete the page.


confirm page deletion


NOTE: Pages are not permanently deleted. The Knowledge Base will move it to the vault. You can either delete the page permanently or restore the page.


How to Schedule Articles for Expiration


ProProfs Knowledge Base allows you to automatically hide an article from public view through its “Published Till” setting. This means you can set an expiration date for an article based on your needs. You can also set a period for which you want to keep the page or article live on your knowledge base site. 


To do this,


1. Open a page to edit and click the gear (Setting) icon.


page settting icon


2. Under Page Settings, navigate to Page visibility > Publish Still and select the date .


set page expiration


Tip: You can set a specific duration for your article to be published by specifying the "Published On" and "Published Till" dates. This allows you to control the visibility of your content based on your needs.


Step 3: Once you have selected the date, click Save.


How to Edit a Page


Step 1: Hover the mouse over the page and click the settings icon on the sidebar. Click ‘Edit.’


page edit button


Step 2: Add the content.


Step 3: Style the content with the customization options or import the content directly.


Step 4: Add images or videos to the content, where required.


text cutsomization option


Step 5: Navigate to Page Settings > General, enter SEO keywords, meta description, and select the author name for the page. You can set the page type as text or video and like to appear the page in the Table of Content, etc.


general page settings


Once you’re done editing the page, save the draft and update it to publish.


NOTE: If the user begins editing a page that someone else is working on, a warning will be displayed, letting you know who is already editing that page. It is a good idea to leave the page and come back later. However, you can continue editing the page.


How to Copy a Page


Step 1: Right-click on the page in the Table of Contents of which you wish to create the copy.




Step 2: To create a copy for the same site,


  • Click the drop-down arrow next to the ‘Copy To’ option.

  • Select ‘Same Site.’ A new draft of the page is created.



To create a copy for another site,


  • Click the drop-down arrow next to the ‘Copy To’ option.

  • Select ‘Another Site.’


Copy to another site


  • Choose the site from the drop-down in the overlay box.

  • Click ‘Save.’


copy to site


You will get a confirmation message.


confirmation meassage for copied page


That is all about various page actions in the ProProfs Knowledge Base.



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