How to Add/Delete, Edit, or Copy a Page

 

In your ProProfs Knowledge Base editor, you can easily add/delete, edit, or copy a page to enhance the qualitative attribute of the help section on your websites and deliver a better user experience.

 

Multiple page actions allow you to

 

  • Add pages for specific content and delete irrelevant or outdated information.

  • Optimize the page content using the edit option.

  • Save time and effort by copying the same format for pages with similar intent.

 

Here's how a page will appear in the Knowledge Base.

 

Preview of a Help Center

 

In this article, you will learn

 

1. How to Add/Delete a Page

2. How to Edit a Page

3. How to Copy a Page

 

 How to Add/Delete a Page

 

For adding a page,

 

Step 1: Select the folder category where you wish to add a page from the sidebar.

 

Step 2: Click +Add New >> Page.

 

Click Add New to add a new page

 

Step 3: You can create from scratch or choose a page template.

 

Create from scratch or choose a template

 

You can see the page added in the desired folder.

 

Alternatively, click settings in the folder category and select ‘New Page.’

 

Add New Page from the Folder Settings

 

Here is how your page appears in the Table of Contents.

 

Page in TOC

 

For deleting a page

 

Step 1: Hover the mouse to the page and click the settings icon on the sidebar.

 

Step 2: Click ‘Delete.’

 

Delete a Page

 

Step 3: Confirm to delete the page.

 

Click to Confirm

 

NOTE: Pages are not permanently deleted. The Knowledge Base will move it to the vault. You can either delete the page permanently or restore the page.

 

 How to Edit a Page

 

Step 1: Hover the mouse to the page and click the settings icon on the sidebar. Click ‘Edit.’

 

Step 2: Add the content.

 

Step 3: Style the content with the customization options or import the content directly.

 

Step 4: Add images or videos to the content, where required.

 

Edit a Page

 

Step 5: In the page settings, you can enter SEO keywords, meta description, author name for the page, and more. You can set the page type as text or video and like to appear the page in the Table of Content, etc.

 

Page Settings

 

Once you’re done editing the page, save the draft and update it to publish.

 

NOTE: If the user begins editing a page that someone else is working on, a warning will be displayed, letting you know who is already editing that page. It is a good idea to leave the page and come back later. However, you can continue editing the page.

 

 How to Copy a Page

 

Step 1: Right-click on the page in the Table of Content of which you wish to create the copy.

 

Go to Copy To

 

Step 2: To create a copy for the same site,

 

  • Click the drop-down arrow next to the ‘Copy To’ option.

  • Select ‘Same Site.’ A new draft of the page is created.

 

Create a page copy for the same site

 

To create a copy for another site,

 

  • Click the drop-down arrow next to the ‘Copy To’ option.

  • Select ‘Another Site.’

 

Create a page copy for a different site

 

  • Choose the site from the drop-down in the overlay box.

  • Click ‘Save.’

 

Select the site

 

You will get a confirmation message.

 

Confirmation message

 

That is all about various page actions in the ProProfs Knowledge Base.

 

 

Was this information helpful?

The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable. Please make sure you spelled the page name correctly or use the search box.

add chat to your website