How to Add, Delete, Expire, Edit, or Copy a Page

In your ProProfs Knowledge Base editor, you can easily add/delete, expire, edit, or copy a page to enhance the qualitative attribute of the help section on your websites and deliver a better user experience.

Multiple-page actions allow you to:

• Add pages for specific content and delete irrelevant or outdated information.

• Optimize the page content using the edit option.

• Save time and effort by copying the same format for pages with similar intent.

Here’s how a page will appear in the Knowledge Base.

In this article, you will learn:

1. How to Add/Delete a Page

2. How to Schedule Articles for Expiration

3. How to Edit a Page

4. How to Copy a Page

How to Add/Delete a Page

For adding a page,

Step 1: Select the folder category where you wish to add a page from the sidebar.

Step 2: Click +Add New >> Page.

Step 3: You can create from scratch or choose a page template.

You can see the page added in the desired folder.

Alternatively, click settings in the folder category and select ‘New Page.’

Here is how your page appears in the Table of Contents.

For deleting a page

Step 1: Hover the mouse over the page and click the settings icon on the sidebar.

Step 2: Click ‘Delete.’

Step 3: Confirm to delete the page.

How to Schedule Articles for Expiration

ProProfs Knowledge Base allows you to automatically hide an article from public view through its “Published Till” setting. This means you can set an expiration date for an article based on your needs. You can also set a period for which you want to keep the page or article live on your knowledge base site. 

To do this,

1. Open a page to edit and click the gear (Setting) icon.

2. Go to Advanced Settings. In the "Published Till" field, select the date on which you want this page to expire.

Once done, click Save.

How to Edit a Page

Step 1: Hover the mouse over the page and click the settings icon on the sidebar. Click ‘Edit.’

Step 2: Add the content.

Step 3: Style the content with the customization options or import the content directly.

Step 4: Add images or videos to the content, where required.

Step 5: In the page settings, you can enter SEO keywords, meta description, author name for the page, and more. You can set the page type as text or video and like to appear the page in the Table of Content, etc.

Once you’re done editing the page, save the draft and update it to publish.

How to Copy a Page

Step 1: Right-click on the page in the Table of Contents of which you wish to create the copy.

Step 2: To create a copy for the same site,

• Click the drop-down arrow next to the ‘Copy To’ option.

• Select ‘Same Site.’ A new draft of the page is created.

To create a copy for another site,

• Click the drop-down arrow next to the ‘Copy To’ option.

• Select ‘Another Site.’

• Choose the site from the drop-down in the overlay box.

• Click ‘Save.’

You will get a confirmation message.

That is all about various page actions in the ProProfs Knowledge Base.