File Manager

File Manager is a powerful feature in ProProfs Knowledge Base that allows you to store and manage your files, images, and media from a centralized location.

This help article will guide you on accessing File Manager, uploading files, handling upload error messages, and performing actions like inserting files and images into pages.

Here's what the File Manager window with multiple file options looks like

Benefits of ProProfs Knowledge Base File Manager:

• Create folders to manage and navigate to your uploaded files/images easily.

• Search using the custom filter options for quick access to your stored files/images.

In this article, you will learn:

1. How to Access the File Manager

2. How to Upload files

3. Upload Error Messages
4. How to Insert File Into a Page

5. How to Insert Image Into a Page

6. How to Edit, Move or Delete Files/Pages From File Manager

How to Access the File Manager

Step 1: Navigate to Files in the navbar. File Manager will open in a new window.

Alternatively, you can access the File Manager directly within the page editor by clicking the link icon in the toolbar and then selecting "Browse Server.

Step 2: A screen overlay will open. Click Browse Server.

Below is how the File manager appears:

Here is a short description of the options in the File Manager:

Folder's Pane –  Located on the left, this section displays a tree view of folders for easy navigation. Create, rename, and delete folders to organize your images efficiently.

Toolbar - includes Upload, New Subfolder, and Filter settings. Clicking a file displays additional icons for various functions.

Upload - Add files/image to the file manager.

New Subfolder - Create a subfolder.

Filter settings - Apply filters to refine the displayed files.

Uploading Files

Step 1: In the File Manager, click the Upload button.

Step 2: Select the file and click Open.

The file will be uploaded to the file manager, as shown below.

Upload Error Messages

The following error messages may appear when uploading files.
 

A file with the same name is already available. The uploaded file was renamed to "filename(1).ext"

This message indicates that the uploaded file name is already in use by another file in the same folder. To avoid a conflict, a consecutive number, the "(1)", gets appended to the original name.
 

Invalid file

The file that you attempted to upload was not accepted. The most common cause for this message is that the file extension is not allowed for security reasons. The file size might also be too large (the maximum file size accepted is 15mb).
 

Upload cancelled for security reasons. The file contains HTML-like data.

The uploaded file contains HTML code. For security reasons, only files with selected extensions are allowed to contain HTML code.

How to Insert File Into a Page

Step 1: Click the "File Upload" button in the page editor. Click the File Upload button in the toolbar.

Step 2: Switch to the "File info" tab and click "Browse Server."

Step 3: Select the file and click "Choose."

Step 4: Finish by clicking "Ok."

The file will be uploaded to the page.

How to Insert Image Into Page

If the image has already been uploaded to your image library, you can browse the server and select the image from your file manager. See this guide for inserting images. Deleting an image from the file manager will automatically remove the image from the page.

How to Edit, Move or Delete Files/Pages From File Manager

• Editing an image

In the File Manager, go to images, right-click on the image, and select "Edit."

• Moving an Image/file

Step 1: Select the file and click the move icon in the toolbar.

Step 2: Select the folder location where you wish to move the file/image.

The file/image will appear in the desired folder.

• Deleting a file/image

Select the file/image in the file manager and press the delete button on the keyboard. Click Ok to confirm.

That is all about ProProfs Knowledge Base File Manager. If you encounter any issues or have any questions, feel free to contact our support team.