ProProfs Knowledge Base File Manager
File Manager allows you to store your files, images, and other media on the server and manage them from a centralized location. In ProProfs Knowledge Base, you can use the File Manager to upload and edit your files/images.
Here's what the File Manager window with multiple file options looks like.
Benefits of ProProfs Knowledge Base File Manager:
Create folders to manage and navigate to your uploaded files/images easily.
Search using the custom filter o[pptions for quick access to your stored files/images.
In this article, you will learn:
1. How to Access the File Manager
3. Upload Error Messages
4. How to Insert File Into a Page
5. How to Insert Image Into a Page
6. How to Edit, Move or Delete Files/Pages From File Manager
How to Access the File Manager
Step 1: In your ProProfs Knowledge base, navigate to Files in the navbar.
File Manager will open in a new window.
Alternatively, you can access the file manager when using the page editor.
Step 1: In the page editor, click the link icon in the toolbar
Step 2: A new window will open. Click Browse Server
Below is how the File manager appears.
Here is a short description of the options in the File Manager:
Folder's Pane – The section on the left is known as the folder's pane. It contains the tree view of the folders that you can navigate. You use folders to organize and categorize your images. Create, rename, and delete folders here.
Toolbar - The toolbar is the menu that holds the icons. It usually contains the Upload, Subfolder, and Filter Settings icons. On clicking a file in the manager, the toolbar shows other icons you could use for various functions.
Upload - The upload button is used to upload files into the manager.
New Subfolder - Used to add a subfolder.
Filter settings - The icon on the top right allows you to apply filters to the files shown in the manager window.
Step 1: In the File Manager, click the Upload button
Step 2: Select the file and click Open
The file will be uploaded to the file manager, as shown below.
Upload Error Messages
The following error messages may appear when uploading files.
A file with the same name is already available. The uploaded file was renamed to "filename(1).ext"
This message indicates that the uploaded file name is already in use by another file in the same folder. To avoid a conflict, a consecutive number, the "(1)", gets appended to the original name.
The file that you attempted to upload was not accepted. The most common cause for this message is that the file extension is not allowed for security reasons. The file size might also be too large (the maximum file size accepted is 15mb).
Upload cancelled for security reasons. The file contains HTML-like data.
The uploaded file contains HTML code. For security reasons, only files with selected extensions are allowed to contain HTML code.
How to Insert File Into a Page
Step 1: In the ProProfs Knowledge Base page editor, click the File Upload button in the toolbar.
Step 2: In the File Upload window, switch to the File info tab and click Browse Server
Step 3: Select the file, and click the Choose button
Step 4: Click Ok
The file will be uploaded to the page.
How to Insert Image Into Page
If the image has already been uploaded to your image library, you can browse the server and select the image from your file manager. See this guide for inserting images. Deleting an image from the file manager will automatically remove the image from the page.
How to Edit, Move or Delete Files/Pages From File Manager
Editing an image
In the File Manager, go to images. Right-click on the image and Edit
Moving an Image/file
Step 1: Select the file and click the move icon in the toolbar
Step 2: Select the folder location where you wish to move the file/image
The file/image will appear in the desired folder.
Deleting a file/image
Select the file/image in the file manager and press the delete button on the keyboard. Click Ok to confirm.
That is all about ProProfs Knowledge Base File Manager.