How to Reset Your Password


Reset your password effortlessly to quickly access to your Knowledge Base account when you can't recall your current login credentials.


Note: For security reasons, we cannot email your password.


Resetting your password lets you regain access to your ProProfs Knowledge base account without the need for customer support.


To Reset Your Password


Step 1:  Go to the ProProfs Knowledge Base login screen and click the Forgot Password link.


forgot password link


Step 3: A new tab opens. Enter your email and click "Send."


send button


You'll see an email confirmation message on the same screen when you click the send button.


  email confirmation


Step 4: Check your inbox for an email from ProProfs. If not found, look in the spam or junk mail folder. Click 'Reset Password' in the email, enter the code received, and click 'Submit.'


email for password reset


Step 5: A new tab opens. Enter the code you received in the email and click Submit


submit details


Step 6: Enter your new password and confirm it. Click Submit.


submit password


Note: Ensure it has at least 8 characters, including uppercase, lowercase, numeric, and special characters. 


You will now be redirected to the login page.


Don't want to change your password anymore?

If you no longer wish to reset your password, just ignore the email, and your current password will remain relevant. The email will expire in one hour.

That's it! You've successfully reset your ProProfs Knowledge Base password. If you encounter any issues, don't hesitate to reach out to the support team for assistance.



Related Articles

© 2005 - 2024 ProProfs
add chat to your website