How to Reset Your Password
If you have forgotten your existing Knowledge Base password, you can quickly reset it through the “Password Reset” feature.
The “Password Reset” feature allows you to quickly access your Knowledge Base account in case you can’t remember your current login credentials.
To Reset Your Password
Step 1: Go to the login screen https://www.proprofskb.com/login/
Step 2: Click Forgot your password? A new tab will open
Step 3: Enter your email in the space provided and click Send
Step 4: Check your email inbox. If you do not see the email from ProProfs, check your spam or junk mail folder
Step 5: Click Reset Password. A new tab opens. Enter the unique code you received in the email and click Submit
Step 6: Enter your new password and confirm it. Click Submit
You will now be redirected to the login page.
Don't want to change your password anymore?
If you no longer wish to reset your password, just ignore the email, and your current password will remain relevant. The email will expire in one hour.
That is all about resetting your password in ProProfs Knowledge Base.