How to Add ProProfs Surveys in Your Knowledge Base

ProProfs Knowledge Base connects seamlessly with ProProfs Survey Maker. Enable this integration to get feedback from visitors landing on your Knowledge Base. After you have completed this integration, your visitors will see a Support icon on the right of the screen. A survey of your choice will pop up when a visitor clicks it.

Here's an example of a survey on the Knowledge Base:

Benefits of adding ProProfs Survey Maker form in ProProfs KB:

• Quickly survey your visitors to gather valuable insights

• Ensure you do not miss any feedback from visitors

How to Integrate ProProfs Knowledge Base With ProProfs Survey Maker

Step 1: On your ProProfs Knowledge Base dashboard, navigate to Settings > ProProfs Survey Maker.

Step 2: Click Add Survey to add a survey form to your Knowledge Base. An overlay opens.

Step 3: Enter your Survey Maker credentials and click Login to Install.

If you do not have a Survey Maker account, you can quickly sign up for it. Click Create New.

Step 4: Select the desired form and click Save. You can add a brand new form of your choice, click Create a survey and pick a template.

Now Survey Maker Form is Successfully added to your Knowledge Base help site. Click Go to Preview if you want to get a glimpse of the form, else click Cancel.

How to Delete the Survey Form

Step 1: From your Knowledge Base dashboard, navigate to Settings > ProProfs Survey Maker.  

Step 2: Click on Remove Survey. The Survey form will be removed from your Knowledge Base help site.

That is all about adding a ProProfs Survey Maker form to the ProProfs Knowledge Base.