Google Analytics Integration With ProProfs Knowledge Base

 

 

 

Google Analytics 4 (commonly known as GA 4) is an analytics tool that allows you to measure traffic and user engagement from your help sites and apps. Integrating Google Analytics 4 with the ProProfs Knowledge Base, send your user data to GA 4 for detailed analysis.

 

Here is how Google Analytics (GA-4) captures the user insights after integrating it with your ProProfs Knowledge Base

 

GA4_dashboard

 

Integrating Google Analytics with ProProfs Knowledge Base lets you

 

  • Track user activity from web and app platforms.

  • Create custom user insights to measure the specific metrics.

  • Get page view reports with a dynamic graphical interface to better understand your users.

 

In this article, you will learn:

 

  1. How to Set up Your Help Site in Google Analytics

  2. How to Integrate Google Analytics with ProProfs Knowledge Base 

  3. How to Check the Data Streaming in Google Analytics

 

How to Set up Your Help Site in Google Analytics

 

Step 1: Log in to your Google Analytics account.

 

Step 2: Navigate to Settings and click + Create Account under the ADMIN tab. 

 

create_account_GA4

 

Step 3: Enter the account name in the text box and click Next.

 

account_setup_GA4

 

Step 4: Enter the Property name in the text box and click Next.

 

proeprty_name_GA4

 

Step 5: Select the options as per your use under industry category, business size and intend and click Create.

 

property_setup_options_GA4

 

Step 6: Accept the Google Analytics Terms of Services.

 

google_analytics_terms of_services

 

Step 7: Select the Web platform. 

 

select_web_platform_GA4

 

Step 8: Enter the Website URL and Stream name. Click Create stream to finish setting up the data stream. 


 

set_up_web_stream_GA4

 

You will get the Web stream details as shown below. 

 

stream_details_GA4

 

Copy the MEASUREMENT ID to integrate Google Analytics with ProProfs Knowledge Base.

 

How to Integrate Google Analytics With ProProfs Knowledge Base

 

Step 1: Navigate to Settings >  Integrations in your ProProfs Knowledge Base.

 

Settings_KB

 

Step 2: Select Google Analytics under Popular Apps.

 

KB_GA_integrations

 

Step 3: Click ‘Add Google Analytics.’

 

add_google_analytics

 

Step 4: Enter the Measurement ID and click the Install button. 

 

 

install_google_analytics

 

You will get a confirmation upon successful integration.

 

GA_confirmation

 

How to Check the Data Streaming in Google Analytics

 

Data Streaming can take up to 48 hours to capture your Knowledge Base insights. To check the Data Streaming status.

 

Step 1: Go to your Google Analytics account.

 

Step 2: Navigate to Settings, and click Data streams under the ADMIN tab.


Data_streams
 

If the integration is successfully installed, you will see the status of receiving traffic. And if the data flow is not receiving the data flow, kindly check if the Google tag script is properly installed on your help site or not. 


 

That is all about integrating Google Analytics with ProProfs Knowledge Base.

 

 

Was this information helpful?

The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable. Please make sure you spelled the page name correctly or use the search box.

add chat to your website