How to Integrate ProProfs Live Chat With ProProfs Knowledge Base
Install live help chat software on your website to initiate conversations with visitors, capture potential leads with pre-chat forms, and close sales faster.
Here’s how the ProProfs Live Chat software will look in the help center.
Benefits of ProProfs Live Chat integration with ProProfs KB:
- Reduce tickets with 24*7 support
- Monitor Knowledge Base visitors in real time
- Capture feedback easily
How to Add ProProfs Live Chat to Your ProProfs Knowledge Base
Step 1: Log in to your ProProfs Knowledge Base account as an administrator.
Step 2: Navigate to Settings > Select the help site from the drop-down you wish to integrate.
Step 3: Scroll down and open ProProfs Chat.
Step 4: Click Add Chat to enable ProProfs Live Chat on your Knowledge Base site.
Step 5: Enter your ProProfs Live Chat credentials and click Login to Install.
If you do not have a Live Chat account, you can quickly sign up for it. Click Create New.
Now, ProProfs Chat has been added Successfully to Your Knowledge Base.
How to Remove ProProfs Chat From Your Knowledge Base Site
Step 1: From your Knowledge Base dashboard, navigate to Settings > ProProfs Chat.
Step 2: Click Remove Chat. A confirmation overlay will open.
Step 3: Click OK to confirm the removal of Live Chat from your help site.
That is all about adding ProProfs Live Chat to your ProProfs Knowledge Base site.