JIRA integration With ProProfs Knowledge Base
You can report issues in Jira directly from your knowledge base. This helps you create and assign new Jira tasks by simply filling a form and as the ticket is automatically sent to your Jira account.
Step 1. Go to "Settings" and click on "Configure & Brand".
Step 2. Select the "Integrations" tab.
Step 3. Add your Jira URL, username, password and click on "Save" to activate the integration.
Once you're done with the above steps, a Jira icon will appear in you knowledge base, as shown in the image below:
You can raise an issue, at anytime, by clicking on the Jira icon and filling the details.