JIRA integration With ProProfs Knowledge Base


How does this integration help me?


You can report issues in Jira directly from your knowledge base. This helps you create and assign new Jira tasks by simply filling a form and as the ticket is automatically sent to your Jira account. 


How do I set it up?

Step 1. Go to "Settings" and click on "Configure & Brand". 


Step 2. Select the "Integrations" tab. 


Step 3. Add your Jira URL, username, password and click on "Save" to activate the integration. 


Once you're done with the above steps, a Jira icon will appear in you knowledge base, as shown in the image below:

You can raise an issue, at anytime, by clicking on the Jira icon and filling the details.


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