How to Configure SAML 2.0 for ProProfs Knowledge Base


Okta integration with ProProfs Knowledge Base allows users to authenticate to one or more Knowledge Base accounts and access specific roles using single sign-on (SSO) with Security Assertion Markup Language (SAML).

With the help of this integration, users manage accounts and roles assigned to them. The Okta & ProProfs Knowledge Base SAML integration currently supports the IdP-initiated SSO.


Mid-sized companies having up to 1000 employees and the computer industry can extract total value through Okta SSO. The integration will save employees time in remembering passwords for accessing different apps.


Benefits of configuring SAML 2.0 through Okta SSO:


  • Easy to log in and use the product

  • Quick onboarding and offloading of users

  • Fewer login-related incoming queries


How to Integrate Okta With ProProfs Knowledge Base


Step 1: Log in to the ProProfs Knowledge Base Account. Navigate to Settings > Private Sites.


Go to Site Settings and select Private Sites


Step 2: In the Private Sites section,


  • Enable SAML

  • Enter Security Certificate Fingerprint

  • Enter the Unique Identity ID


Sign into the Okta Admin Dashboard to generate a certificate & a unique ID.


  • Click Save


Enter the required details in the space provided and Save


That is all about configuring SAML 2.0 for ProProfs Knowledge Base.



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