How to Integrate Okta SSO with ProProfs Knowledge Base via SAML 2.0

Okta integration with ProProfs Knowledge Base allows users to authenticate to one or more Knowledge Base accounts and access specific roles using single sign-on (SSO) with Security Assertion Markup Language (SAML).

With the help of this integration, users manage accounts and roles assigned to them. The Okta & ProProfs Knowledge Base SAML integration currently supports the IdP-initiated SSO.

Mid-sized companies with up to 1000 employees and the computer industry can extract total value through Okta SSO. The integration will save employees time in remembering passwords for accessing different apps.

Here's an example of a secure login to ProProfs Knowledge Base using Okta SSO:

Benefits of configuring SAML 2.0 through Okta SSO:

• Easy to log in and use the product

• Quick onboarding and offloading of users

• Fewer login-related incoming queries

The integration consists of two parts:

Part 1: Add ProProfs Knowledge Base application in Okta for SAML Authentication

Part 2: Add Okta details to the ProProfs Knowledge Base

Part 1: Add ProProfs Knowledge Base Application in Okta

1. In the Octa dashboard, go to Applications on the left panel. Search "ProProfs Knowledgebase" in the app catalog. Click the appropriate result to select.

2. Click Add Integration to proceed.

3. Enter the subdomain on which you want to enable Okta login and click Done.

4. After adding the application, go to Assignments > click Assign > Assign to People.

5. Click Assign and confirm. 

Part 2: Integrate Okta With ProProfs Knowledge Base

1. Log in to your ProProfs Knowledge Base Account. Navigate to Settings > Private Sites.

2. In the Private Sites section,

• Enable SAML

• Enter the Security Certificate Fingerprint

• Enter the Unique Identity ID

• Click Save

To Get the Unique Identify

Step 1:  Sign into your Okta account and select the "Admin" option.

Step 2: Go to "Applications," then choose "ProProfs Knowledgebase" from the list of applications provided.

Step 3: Under "Sign On," find the "Issuer" listed within the Metadata details. This represents your Okta application's Unique Identifier. Copy this identifier to integrate it with the ProProfs Knowledge Base.

To Get the Security Certificate Fingerprint 

Step 1: Follow Step 1 and  Step 2 in the above steps and select  "Sign on" from the menu.

Step 2: Under Settings, look for the Certificate fingerprint and click to view the details.

Step 2: Look for the code next to SHA2 and copy it. This is your Security Certificate Fingerprint.

After clicking Save, go back to your Okta account and copy the "Sign on URL" under Metadata details from the Sign On tab.

Paste the copied URL in a new tab and enter the login details to access the ProProfs Knowledge Base site.

That is all about configuring SAML 2.0 for ProProfs Knowledge Base.