How to Import a Word File Into ProProfs Knowledge Base
With ProProfs Knowledge Base, you can import your Microsoft Word content into the help site. All your Word files can be seamlessly incorporated as individual pages. You won't have to build dedicated help pages for each Word doc manually. It is simple and quick and enables a smooth transition toward using a centralized repository of information.
Here’s what an imported file will appear in the Knowledge Base.
Benefits of importing a word file into Knowledge Base:
Quickly upload a self-help material you have saved as a word file in your local storage
Manage a separate database of key help articles as a word file and bring them anytime to your KB account
There are two ways that you can import content from Microsoft Word into the ProProfs Knowledge Base:
Step 1: Click Add New > Page on the KB dashboard.
Step 2: Navigate to Import > click Upload your document here.
Step 3: Browse the word file, select, and click Open.
Step 3: The following confirmation message will appear after a Word doc is successfully imported. Click OK to acknowledge the message.
Step 4: The imported doc will appear like this on your Knowledge Base dashboard. Similarly, you can import more Word documents depending on your requirements. You'll receive an email confirmation regarding the import on the same email ID you used to log into ProProfs Knowledge Base.
The first step is to prepare your word document. The following objects will NOT import and should be removed from your document before saving it as an HTML file.
Table of contents
Smart art or shapes
It is important to note that ProProfs does not separate or automatically split up your document into multiple pages.
Each document will be imported as 1 page in ProProfs.
If you need various pages in ProProfs, you must split your document into multiple files and import them.
Many users find copy-paste and drag-drop images more effective for importing large word documents.
In Google docs,
Step 1: Click File > Download
Step 2: Select Web Page (.html, zipped). The file gets saved in your system.
Step 3: Select all the files you wish to zip. Right-click on any file (ensure all files are selected) and click Compress to ZIP file.
A new folder with a zipper image will appear in the same area (i.e., the desktop or folder in which you saved the original item). This is your new zip file/folder.
Step 4: Continue from Step 3 in this article to complete the import process.
Below is an example showing extraneous code added by Word to documents exported/saved as HTML.
<!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="_x0000_i1025" type="#_x0000_t75" style='width:438.75pt; height:177pt'> <v:imagedata src="v11%20OF%20Basics%20Show%20Me%20Guide%20IMPORT_files/image001.png" o:title="Wor2F7"/> </v:shape><![endif]-->
That is all about importing a word file into ProProfs Knowledge Base.