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How to Design Table of Contents

ProProfs Knowledge Base allows you to prepare a help center that is easy to navigate and minimizes visitors’ time and effort. It lets you create a table of content that provides a sneak peek into every aspect of your knowledge base in the way you want.

Designing a table of contents helps you to:

Organize your help center folders and pages in a better way
Provide a tidy outline of your knowledge base
Deliver a user-friendly experience

In this article, you'll learn:

How to Show/Hide Table of Contents

Step 1: In your Knowledge Base account,

Navigate to Settings >> Table Of Contents
A new page opens with different elements related to the customization of your table of contents.

Step 2: Follow the instructions below to customize the table of contents of your help center.

1. Show Table of Contents: You can choose to show/hide the table of contents using this option. Toggle it to Yes, and it will appear as shown in the left panel.

When you prefer to show the table of contents, a list of customizable options shows up to help you design it the way you want.

a) Style: Choose from one of the two given styles: Modern or Tree. A preview of both the structures is visible on the right side.

When you choose Modern, you will see the following customizable options.

When you choose Tree, you will see the below options to modify the table. Select the checkboxes you want to enable.

b) Choose Icons: You can try out different icon types to customize the table of contents. With a live preview on the left panel, you can see how each icon will look in your table of contents.

Note: The Choose Icons option works only with the ‘Modern’ style. If you choose ‘Tree,’ you won’t be able to select an icon type.

c) Font*: You can choose a font type from the given list.

d) Font Size*: Pick a font size of your choice.

e) Line-Height*: You can increase or decrease the distance between two lines.

*Available in the tree style.

f) Width: You can adjust the width of the table of contents panel in pixels.

g) Background Color: You can change the panel’s background color to match your website’s theme. You can use the 'Revert to default' option to reset the changes.

h) Link Color: You can change the color of page titles appearing in the left panel to enhance viewability. Use 'Revert to default' to restore the original color, i.e., blue.

Note: The option to modify link color comes with ‘Modern’ Style. When you choose ‘Tree,’ you won’t see this option.

How to Enable Page TOC

2. Page Table of Contents: Toggle it to Yes to display the table of contents in an article.

Text with H2 and smaller tags will show up on the page, as shown below.

How to Configure TOC Settings

3. Keyword Index: You can show or hide the keyword index tab. When enabled to Yes, the Index tab will appear next to the Table of Contents. Learn more.

4. Default View: The default view has two options: Basic and Tabs.

The ‘basic view’ opens one page at a time, with no tabs.

The ‘tabs view’ opens pages in different tabs similar to a web browser.

Table of Contents Contd...

5. Share: You can easily share help articles on social media platforms through dedicated buttons. It lets you make help articles available for your target customers on social media.

6. Search: You can enable one of the two search methods: Basic or Exact.

7. Disable Copying: You can prevent users from copying the content of your help articles by toggling it to Yes.

8. Link folder to page: You can get the unique URL address of a folder to make it linkable to a page by toggling it ON.

9. Folder Index: You can use this option to show indexing when a user accesses a particular folder. It is recommended to turn this feature off if you want to show only the relevant text on the folder page and hide the indexing from it.

When Folder Index is enabled

When Folder Index is disabled

How to Enable 301 Redirection

10. 301 Redirect: You can use this option to redirect users accessing a particular page to any other preferred page or URL. Learn more.

11.Find & Replace: It works similarly to the find & replace feature in MS Word. You can find a word and replace it with a new one. Click Submit to finalize your change and Cancel if you changed your mind.

12. Tag Tooltips: You can enable this option to offer a tooltip within an article depending upon the contained information. Learn More.

When you toggle Tag Tooltips to 'Yes.'

When you toggle Tag Tooltips to ‘No.’

How to Change the Folder Style Within a Page

13. Folder Page Style: You can use this option to divide the folders into two or three columns. Users will find the folders under a section arranged in two or three columns depending upon their number. Else, you can go with the default option, i.e., one column.

Below is how subfolders will get arranged when you choose a column of three.

Don’t forget to click 'Save' to save your changes at the end.

How to Use the Folder Image Feature

You can now customize how child pages and folders appear by using a card-style layout and upload custom images to visually represent folders in your help center. This makes your table of contents more engaging and easier to navigate.

STEP 1: Open your Settings

First, head into your ProProfs Knowledge Base dashboard.

Click Settings from the top bar menu.

This is where you’ll find all your design and structure controls.

STEP 2: Navigate to Table of Contents

Inside Settings, select Table of Contents.

This is the main area that controls how folders and pages appear in your help center.

STEP 3: Switch to the Advanced Tab

Click the Advanced tab at the top.

This is where deeper customization options (including folder visuals) live.

STEP 4: Choose the Folder Image Style

Inside the Folder Page Style section, select Folder Image.

This tells the knowledge base to display folders with images instead of plain text.
It’s perfect for making your help center more visual and engaging.

STEP 5: Save your settings

Click Save.

Your page will update to reflect the new folder style.

STEP 6: Right-click to add a folder image

Now that the feature is enabled, go to any folder in your content structure.

Right-click the folder name.
You’ll now see a new option called Folder Image. Click it.

This opens the image selection panel.

STEP 7: Click Change to upload an image

Hit Change to upload your own folder image.

You can use a brand icon, product graphic, category visual, or any image that helps users quickly identify what the folder contains.

STEP 8: Select an image

Choose the image you want from your system.

Tip: Square or landscape images usually look the cleanest inside most themes.

STEP 9: Save and refresh

Click Save.
Your page will reload, and your folder will now display the new image.

You now have a visually structured, user-friendly folder layout inside your help center.

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