How to Enable Two-Factor Authentication

 

Two-factor Authentication uses the code verification method to confirm the user identity for a secure Knowledge Base Account. In ProProfs Knowledge Base, enabling Two-factor Authentication lets the user access the account using the security code after the user enters the user name and password.

 

Here is how the Two-Factor Authentication works for your Knowledge Base: 

 

Enter the login credentials of your ProProfs Knowledge Base account and thereafter enter the six-digit security code received on your Google Authenticator App to verify it. 

 

login

 

code_verification

 

Two-Factor Authentication prevents the data breach of your Knowledge Base account from unauthorized user access.

 

How to Enable Two-Factor Authentication in Your Knowledge Base

 

Step 1:  In your ProProfs Knowledge Base editor,  click  >>  Edit Account.

 

edit account

 

Step 2: In the Edit Account options, set  Enable Two-Factor Authentication as Yes

 

enable 2 factor authentication

 

Step 3:  To verify, install Google Authenticator from the Play Store. After installing, scan the QR code and click Next.

 

scanQr

 

Step 4:  Enter the six-digit code received on your mobile app and click Verify.

 

confirm code

 

Step 5: Click Ok to confirm the successful verification. 

 

verified

 

Two-factor Authentication is successfully enabled on your Knowledge Base account. 

 

NOTE: Two-Factor Authentication applies to a single user only.

So, the next time you log in to your ProProfs Knowledge Base, you will be prompted to log in using the Two-Factor Authentication. 

 

That is all about enabling the Two-factor Authentication on your ProProfs Knowledge Base.

 

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