How to Enable Two-Factor Authentication

Two-factor Authentication uses a code verification method to confirm the user identity for a secure Knowledge Base Account. In ProProfs Knowledge Base, enabling two-factor authentication ensures an extra layer of security for your account.

Here is how it works: 

Enter the login credentials of your ProProfs Knowledge Base account as you regularly do, then enter the six-digit security code received on your Google Authenticator App. 

Two-Factor Authentication safeguards your account from any data breach.

How to Enable Two-Factor Authentication in Your Knowledge Base

Step 1:  In your ProProfs Knowledge Base editor,  click  >  Edit Account.

Step 2: In the Edit Account options, set  Enable Two-Factor Authentication as Yes. 

Step 3:  To verify, install Google Authenticator from the Play Store. After installing, scan the QR code and click Next.

Step 4:  Enter the six-digit code received on your mobile app and click Verify.

Step 5: Click Ok to confirm the successful verification. 

Two-factor Authentication is successfully enabled on your Knowledge Base account. 

So, the next time you log in to your ProProfs Knowledge Base, you will be prompted to log in using the Two-Factor Authentication. 

That is all about enabling the Two-factor Authentication on your ProProfs Knowledge Base.