How to Add a Sync Page

 

Manage your Knowledge base with the "Sync Page" feature for similar content updates across multiple sections or articles. Follow the instructions in the help article below to achieve uniformity throughout your articles, enhancing the authoring experience.

 

In the example shown, we have successfully duplicated the "Creating an Account" page and placed it in a different folder.

 

sync page example

 

By using the Sync Page feature, you'll be able to:

 

  • Edit a page in one location and view the changes automatically across all synced locations, eliminating the need to manually update each instance.
  • Reduce the time and effort required to ensure content consistency across multiple sections or articles within your Knowledge Base.

 

How to Add a Sync Page

 

1. Access Sync Page Settings 

  • Right-click the page or folder where you want to add the sync page. 

 

 

  • Click "Sync Page."

 

Open Sync Page from the page or folder settings menu

2. Select the page to duplicate

  • A window listing all the pages will appear. You can select the checkbox to view only published pages
  • Select the page to duplicate and click Save. A child page is created beneath the chosen page or folder in step 1.

 

Select the page to duplicate

Here's how the selected page will appear in your desired folder as an exact copy of the original page. Clicking on the title will direct you to the original article, as depicted below.

Sync page preview

3. Move the sync page to your desired location via TOC

  • Look for a new page link in the Table of Contents (TOC) with the chosen page's title.
  • Drag the synced page and drop it onto the folder of your choice in the TOC.

 

Drag the duplicate page and drop it at the desired folder

Alternative Method:

  • Click "Add New" and choose "Sync Page."
  • A window appears, listing published pages. Select the page to sync and click "Save."

 

alternate sync page option

 

You've successfully added a Sync Page in the ProProfs Knowledge Base. If you encounter any issues or have any questions, feel free to contact our support team

 

 

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