How to Add Content Snippets

ProProfs Knowledge Base lets you place content snippets (small pieces of customizable content) anywhere on your help site pages. The main advantage of using content snippets is that you can place them at different locations on your website without repeatedly writing the exact text.

Here's a preview of a content snippet added to a knowledge article:

Benefits of using a content snippet:

• Write once, and use it everywhere

• Easy text addition across sites

• Edit the snippet once, and the changes will reflect across all instances where it is placed.

• Ensures site-wide uniformity

In this article, you’ll learn:

• How to Create a Content Snippet
• How to Insert a Content Snippet on a Webpage
• How to Preview, Edit, and Delete a Content Snippet

How to Create a Content Snippet

Step 1: In your ProProfs Knowledge Base editor, go to +New > Content Snippet.

Step 2: Enter the required fields and click Save. Use the advanced toolbar to access additional editing options and design your snippet.

All the Content Snippets appear in a list like this:

 How to Insert a Content Snippet on a Webpage

Step 1: Open the page in editor mode.

Step 2: Place your cursor where you want to add the content snippet. Click Insert > Content Snippet in the advanced toolbar.

Step 3: Select the snippet tag and click Insert.

Step 4: The content snippet code appears in the editor. Save the page and preview the snippet. To publish the snippet, click Update.

If your page is not published, click Save Draft and then Preview. Click Publish to take the changes live.

Below is a full-page preview of how the content snippet appears on your page when published.

How to Edit or Delete a Content Snippet

• Click Preview > Content Snippet.

To edit a content snippet:

• Select the content snippet.

• Edit the content and click Save.

To delete a content snippet:

• Select the content snippet and click Delete.

You have successfully removed the content snippet from the list.

That is all about Content Snippets.