How to Add Content Snippets


ProProfs Knowledge Base lets you place content snippets (small pieces of customizable content) anywhere on your help site pages. The main advantage of using content snippets is that you can place them at different locations on your website without repeatedly writing the exact text.


Benefits of using a Content Snippet:

  • Prevents you from repeatedly writing the same information.

  • Saves time while placing the exact text at different locations on your website.

  • Edit the snippet once, and the changes will reflect across all instances where it is placed.

  • Maintain consistency across the help site.


In this article, you’ll learn:



How to Create a Content Snippet


Step 1: In your ProProfs Knowledge Base editor, click +Add New > Content Snippet.


add content snippet in knowledge base


Step 2: Enter the required fields and click Save.


Edit your content snippet


Note: Select the option:” Available for all sites” if you want to make this Content Snippet available for all your ProProfs sites. Else, keep this unchecked if you want it to be available for a specific page only.


All the Content Snippets appear in a list like this:



 How to Insert a Content Snippet on a Webpage


Step 1: Open the page in editor mode.


Step 2: In the toolbar, click Insert > Content Snippet.


select content snippet


Step 3: Select the Snippet tag and click Insert.


content snippet list


Step 4: Click Save Draft.



Click Preview to see how the content snippet appears on your page.



How to Edit or Delete a Content Snippet


  • Click Preview > Content Snippet.




To edit a content snippet:


  • Select the content snippet.

  • Edit the content and click Save.


Edit a content snippet


To delete a content snippet:


  • Select the content snippet and click ‘Delete.’


delete content snippet


You have successfully removed the content snippet from the list.


Alternatively, you can use Merge Tags to create dynamic tags once and reuse them across articles. 


That is all about Content Snippets.



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