How to Add Content Snippets


ProProfs Knowledge Base lets you place content snippets (small pieces of customizable content) anywhere on your help site pages. The main advantage of using content snippets is that you can place them at different locations on your website without repeatedly writing the exact text.


Benefits of using a Content Snippet:

  • Prevents you from repeatedly writing the same information.

  • Saves time while placing the exact text at different locations on your website.

  • Edit the snippet once, and the changes will reflect across all instances where it is placed.

  • Maintain consistency across the help site.


In this article, you’ll learn:



How to Create a Content Snippet


Step 1: In your ProProfs Knowledge Base editor, click +Add New > Content Snippet.


Add a new Content Snippet


Step 2: Enter the required fields and click Save.


Edit your content snippet


Note: Select the option:” Available for all sites” if you want to make this Content Snippet available for all your ProProfs sites. Else, keep this unchecked if you want it to be available for a specific page only.


All the Content Snippets appear in a list like this:


Content Snippets


 How to Insert a Content Snippet on a Webpage


Step 1: Open the page in editor mode.


Step 2: In the toolbar, click Insert > Content Snippet.


Insert a content snippet on a page


Step 3: Select the Snippet tag and click Insert.


Select the Snippet tag to add on the page


Step 4: Click Save Draft.


Save the snippet


Click Preview to see how the content snippet appears on your page.


Content Snippet Preview on a help page


How to Edit or Delete a Content Snippet


  • Click Preview > Content Snippet.


Open Content Snippet


To edit a content snippet:


  • Select the content snippet.

  • Edit the content and click Save.


Edit a content snippet


To delete a content snippet:


  • Select the content snippet and click ‘Delete.’


Delete a Content Snippet


You have successfully removed the content snippet from the list.


Alternatively, you can use Merge Tags to create dynamic tags once and reuse them across articles. 


That is all about Content Snippets.



Was this information helpful?

The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable. Please make sure you spelled the page name correctly or use the search box.

add chat to your website