How to Log in and out of ProProfs Knowledgebase


Log in


To log in to ProProfs you must have a valid login including a username and password. Your administrator must first add you as a user of
the application. To log in to the system:

  1. Enter the URL
    The login window displays on this page. If the login screen does not display, verify that you have typed the URL correctly.
  2. Enter your username and password.
    If you cannot log in, take one of the following actions:
    • Verify that the username and password are correct, including any capital letters.  If you have forgotten your password, see Retrieving forgotten or lost passwords
    • Verify with your administrator that you have the correct username and password.
    • Contact your system administrator to ensure that your account has not been disabled.
  3. Click Login.



Click the log-out link located at the top right of every screen. If you are using your own custom header, you will need to include the {login} variable where you want the log-in/log-out link to appear.


Suggested Reading: How to Create a Knowledge Base



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