How to View & Manage My Account

In the ProProfs Knowledge Base, you can easily access account details to view your existing plan and other essential account information. The “My Account” section allows you to upgrade or downgrade your current subscription plan as needed.

The Manage Account Page Overview:

This page shows key information about your account, including your current plan, users, pages, sites, storage, and more. It is all available in one place for your convenience.

Here’s what the “My Account” page looks like:

How to View & Manage My Account

Step 1: Go to the "Manage Account" Page

In your ProProfs Knowledge Base account, navigate to Settings > My Account.

You'll land on a page with three tabs: Profile, Account Details, and Billing Details.

Step 2: Profile Tab

The Profile tab shows important details like:

• Account ID

• Company Name

• Website URL

You can update these details by clicking the Edit icon next to the relevant fields. Once done, click Save to apply the changes.

Step 3: Account Details Tab

The Account Details tab displays:

• Plan (e.g., Enterprise Monthly Unlimited pages)

• Status (e.g., Active subscription)

• Number of Users, Pages, Sites, Storage

• Account Type (e.g., Complimentary)

This tab is mainly for tracking usage and plan information. If needed, you can contact billing for plan changes.

Step 4: Billing Details Tab

The Billing Details tab provides the following:

• First Name

• Last Name

• Zip Code

• Credit Card

• Next Invoice Date

• Amount

Here, you can update your payment method and view billing history.

That is all about the My Account section in ProProfs Knowledge Base. If you encounter any issues or have any questions, feel free to contact our support team.