How to Create an Article Using Generate with AI?

When you need a draft fast, Generate with AI writes a full Knowledge Base article from a topic you describe. You can open it from the Add New menu or from inside the article editor.

Watch this video walkthrough to see it in action.

Or continue reading for step-by-step instructions.

What Is Generate with AI?

Generate with AI is an AI writing tool built into ProProfs Knowledge Base. You give it a topic in a prompt field, and it produces a draft article. The draft opens in the standard editor, where you review, edit, and publish it.

Why Use It?

Generate with AI removes the slowest part of documentation — the first draft.

• Facing a blank editor with a deadline? Describe the topic and get a structured draft in seconds.
• Working through a backlog of features? Turn each topic into a starting draft instead of writing every article by hand.
• Unsure how to structure the article? Let AI lay out the sections so you refine instead of organize.

Example Use Cases

• A support lead drafts a new troubleshooting article from a one-line topic before a product launch.
• A technical writer generates first drafts for ten queued features, then edits each one for accuracy.
• A new team member creates a help article on an unfamiliar topic without knowing the existing structure.

Step-by-Step Instructions

Step 1: Click Add New in your ProProfs Knowledge Base and select Generate with AI from the menu.

Step 2: In the field labeled What do you want to write about?, type your topic.

Step 4: Click the Generate with AI button to create the draft.

Step 5: Review and edit the draft, which opens directly in the editor.

Troubleshooting