The content reports provide data related to all the articles in the knowledge base. You can view data for new articles created, popular articles, and most liked articles.
Here's how to access the content reports:
Log in to your knowledge base admin account. Navigate to "Reports" and select "Content" from the vertical menu.
How many knowledge base articles were created?- It provides data for the new articles created within your selected period. You can view this data in daily, weekly or monthly format.
Which articles were recently created?- It provides a list of newly added titles in the knowledge base along with creation date and author. You can sort the data
Which articles are in Draft mode?- The section provides the list of articles currently in draft mode to give you a bird's-eye view.
How many knowledge base articles were modified?- It is a graphical representation of the number of articles modified by authors. You can view it in daily, weekly, & monthly formats.
Which articles were recently modified?- It provides the article titles, the modification date, the author name, and a preview button to give you a comprehensive overview of changes.
How many files did the users download?- It is a graphical representation of the number of files users downloaded from the help articles. The data is for public and private knowledge base users.
What files are users downloading?- It provides a list of users and the file they downloaded, along with the date and the article name where the file was present.
Which pages are expiring in the next 30 days?- It provides the page titles set to be unpublished in the next 30 days from the present day.
Broken Links in Knowledge Base- The section shortlists every broken link in your knowledge base to be fixed.
How are groups performing?- The section showcase information about user groups covering the number of users, number of pages, and page views.
That is all about content reports in ProProfs Knowledge Base.