Multiple-Site Search

Discover how to efficiently search content across all your ProProfs Knowledge Base sites with the Multiple-Site Search feature. Find information effortlessly, even if it's scattered across different locations.

Here's How the Multiple Site search works

Just enter the keyword(s) in the search bar, and you will see the search results from multiple sites.

Benefits:

1. Enhanced Relevance: Include similar knowledge bases to ensure more relevant search results.
2. Privacy Control: Easily exclude private knowledge bases, safeguarding sensitive information from search results.

To Enable Multiple Site Search

Step 1: Accessing Settings:

• Navigate to your ProProfs Knowledge Base.
• Click on "Settings" and select "Configure."

Step 2: Within the "Configure" page, go to the "Search" tab.

Step 3: Identify the relevant help sites or knowledge bases and click "Save" to apply your selection.

Once configured, users can initiate a search from the main bar. Enter keywords in the advanced search menu, and watch as search results seamlessly populate from multiple sites.

You've successfully enabled Multiple-Site Search, streamlining your information retrieval process. If you encounter any issues or have any questions, feel free to contact our support team.