How to Archive or Delete a Site

Learn how to manage your ProProfs Knowledge Base account by archiving or deleting a site. This guide will help you understand both processes and the benefits of each option.

Use Case: Imagine you want to declutter your knowledge base by permanently removing an outdated site and its associated content. Alternatively, you might prefer to archive a site to preserve its content for future reference or potential reactivation.

Benefits

1. Streamline your ProProfs Knowledge Base by eliminating unnecessary sites or temporarily removing them from the active view.
2. Remove obsolete pages, CSS, images, and data associated with the deleted site to free up storage space. Archiving a site also helps organize your workspace without losing data.

In this article,

1. How to Archive a Site

2. How to Delete a Site

To Archive a Site

1. In your ProProfs Knowledge Base dashboard, navigate to Sites and select Manage Sites from the dropdown menu.

2. Click the three vertical dots next to the Copy icon to access more options for a site and select Archive Site.

Like you archived a site, you can unarchive it whenever required. 

1. Click the three vertical dots and select Unarchive Site.

To Delete a Site

1. In your ProProfs Knowledge Base dashboard, navigate to Sites and select "Manage sites" from the dropdown menu.

2.  Look for the site you want to delete and click the delete icon corresponding to the site URL. Select "Yes" in the prompt action window to proceed with the action.

And that's it! If you encounter any issues or have any questions, don't hesitate to reach out to our support team.