ProProfs Knowledge Base: Commitment to Accessibility


ProProfs is committed to making its software as accessible as possible to people with special needs, including those with visual, hearing, cognitive, and motor impairments. We're continually working towards improving our software accessibility to ensure we provide equal access to all our users.


Conformance Standards


We always make sure that the ProProfs Knowledge Base is simple and easy to use for everyone regardless of their physical capabilities. Our Knowledge Base templates are designed to support ADA requirements and they are compatible with section 508. This is highlighted by the ADA labeling on all our Knowledge Base templates, as shown in the screenshot below.


Knowledge Base templates adhere to ADA guidelines


What is the ADA?


ADA stands for the Americans with Disabilities Act. It is a civil rights law ensuring that people with disabilities are entitled to equal rights and opportunities as everyone else. ADA further forbids any discrimination against people with disabilities in all the areas available for the general public, including schools, jobs, transportation, etc.


We also continuously work on keeping our website simple and easy to use for all our users. The Web Content Accessibility Guidelines (WCAG) defines requirements to make web content more accessible to a wider range of users, including people with disabilities.


ProPorfs has a robust review process in place that includes a systematic examination of our website's accessibility, allowing us to make improvements and adjustments, as needed, in accordance with the WCAG 2.1 Level AA.




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